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How it works

A clear path from first question to clinical decision.

MedCann Doctors helps visitors understand and begin Puerto Rico’s medical cannabis evaluation process. Here’s exactly what happens, and who is responsible for each part.

  1. 1

    Prepare your information

    Collect a valid government ID, any existing medical cannabis documentation, relevant medical history and your trip details. If you’re not sure what applies to you, contact support before you start.

    Read the visitor guide
  2. 2

    Create your profile in the patient portal

    Select “Start my evaluation” and you’ll continue to the patient portal. Your account, application, documents and any payment are handled there — never on this site.

  3. 3

    Evaluation by an affiliated independent clinician

    An affiliated independent clinician reviews your information and evaluates you. They make their own clinical decision; no outcome is guaranteed.

  4. 4

    Next steps

    If a recommendation is appropriate, you’ll receive guidance on the next steps with Puerto Rico’s program. A recommendation is not the same as a government-issued patient card.

Who does what

  • MedCann Doctors · Online Health

    Provides visitor information and local support to help you prepare your application.

  • Patient portal

    Where you register, submit documents and review current fees.

  • Affiliated independent clinicians

    Evaluate each patient and make all clinical decisions.

What this site doesn’t do

We don’t collect medical questionnaires, create accounts or take payments here. We also can’t promise eligibility, approval or processing times — those depend on clinical review and complete documentation.

FAQs · Contact

Already started?

If you already have a patient-portal account, sign in to continue where you left off.

Returning patient? Sign in to the patient portal (opens the patient portal in a new tab)

Start your tourist ID application.