FAQs
Straight answers to visitor questions.
Can’t find what you need? Contact support by phone or WhatsApp.
Adults visiting Puerto Rico who want to be evaluated by a clinician for medical cannabis. Requesting an evaluation doesn’t guarantee eligibility or a recommendation.
In the patient portal. When you select “Start my evaluation” you leave this site and continue to the patient portal, where you create your profile and submit your application.
Review current service options and fees in the patient portal before payment. We don’t list prices here so you always see the current information.
Timing depends on clinical review and complete documentation. Contact support for current availability, ideally before you travel.
No outcome is guaranteed. Affiliated independent clinicians make all clinical decisions based on your information and evaluation.
Some out-of-jurisdiction cards may be recognized under specific conditions. There is no blanket reciprocity and no guaranteed access to every dispensary. Contact support about your specific card.
No. A clinician’s recommendation is not automatically a government-issued patient card. Program registration follows Puerto Rico’s own requirements.
We don’t provide guidance on air travel with cannabis. Follow the laws that apply to your route and destination.
The visitor application portal is presented in English. The patient portal policies are available in Spanish, and our support team can help in either language.
No. This site has no medical forms, accounts or payments. Your medical and payment information is handled only in the patient portal.
Start your tourist ID application.
Apply online in the patient portal, or ask our local team first.